Free Shipping on $49 or more!

Contact Us

Have a question about Snatoms? Check the questions below and if you don't find your answer, please contact us at snatomskickstarter@gmail.com and we will get back to you as soon as possible.

 

WHAT COMES IN A BOX OF SNATOMS? HOW CAN I USE SNATOMS AS A TEACHING TOOL?
Check out our learning resources and videos here to learn more about which kit to buy and using your Snatoms.

 

WHAT DO I DO IF MY PRODUCT ARRIVED DAMAGED/DEFECTIVE/HASN'T ARRIVED?
Please email our customer service with your order number at snatomskickstarter@gmail.com and we will be more than happy to assist you. 

 

HOW MUCH DOES SHIPPING & HANDLING COST?
Shipping is free on orders over $49 to all countries we ship to. International customers are responsible for the duty and taxes associated with the importation of their orders.
Orders under $49 ship for $10 to all countries we ship to.

 

HOW LONG DOES SHIPPING TAKE?
Within the US: Microsnatoms and Expansion Kits will ship within business 1-2 days of ordering and can take up to two weeks to arrive. Glucose Kits ship from overseas and will take longer.
Outside the US: Orders of all kits may take a month or more to arrive. 
If you do not receive your order in time for the holiday season, we have provided two styles of certificates to give until your Snatoms arrive: Christmas Tree or Snowman.

 

DO YOU SHIP INTERNATIONALLY?
We ship to the following countries: Australia, Austria, Belarus, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Hungary, Ireland, Israel, Italy, Luxembourg, Malaysia, Mexico, New Zealand, Norway, Poland, Portugal, Russia, S. Korea, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Taiwan, Netherlands, Turkey, USA, UK, Ukraine